Refund policy

At Tinyvibestore, customer satisfaction is our top priority. We want you to feel confident and happy with every purchase. If for any reason you are not fully satisfied, we offer a simple and transparent return and refund process.

You may request a return within 14 days of receiving your order. To be eligible, items must be unused, in their original packaging, and in the same condition as received. Products that are damaged, used, or not in their original condition may not qualify for a refund.

To initiate a return, please contact us at tinyvibestore@gmail.com with your order details and reason for return. Our support team will guide you through the next steps. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Once we receive and inspect your returned item, we will notify you regarding approval. If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that certain items, such as personalized or final sale products, may not be eligible for returns.

For any questions or assistance, feel free to contact us anytime at tinyvibestore@gmail.com